digitallabsgroup

Increase efficiency
and optimize processes with AI

AI Employee for the Price of a Department

We create and implement an AI employee that:

01

Knows your scripts and works according to them

Responds to messages 24 hours a day,
7 days a week

02

04

Answers all questions about your services

03

To get information or submit a request and works accordingly

Handles CRM/1C/Bitrix
or other systems independently

250+

25%

Sales
Department Efficiency

Out of 1000 clients,
buy goods or services

Customer
return rate

Your Managers

Working hours expired, managers left, clients write to chat

Managers went to lunch

Not all managers
follow the sales script

Some managers miss important data


Managers speak Russian

Some managers may take away your clients

What's the difference:

UBAI Assistant

UBAI works around the clock and on weekends, not missing a single message

UBAI doesn't take breaks

UBAI works precisely according to the script and can be trained to sell

UBAI operates on all the data you provide

UBAI responds in any language and to any question

UBAI ensures data security and works only for you

650+

80%

UBAI Assistant Efficiency

Out of 1000 clients, buy goods or services

Customer
return rate

Cases:

Results:

03

02

Call center cost reduction by 350% (enough 2x operators-managers)


Customer response time reduced to 1 minute

Customer satisfaction with responses - 97%

01

Salmon and Rice

Food delivery

Implemented AI call center
employee that:

Accepts delivery orders and sends them to iiko

Answers questions about working hours, delivery terms, prices

Answers questions about menu - KBZhU, grams, allergens

Trains on restaurant data

Implemented AI manager that:

NDA

Plant for the production and delivery of concrete and reinforced concrete structures

Accepts delivery orders. Asks questions about brand, quantity and delivery time. Takes all requirements


Records the request in CRM for handoff to a "live employee" - delivery manager


Answers delivery questions, updating data from CRM

Captures production requirements according to the script

Results:

03

04

02

Customer satisfaction level increased 3x/


Customer response time reduced to 1 minute

Time to create and process a request reduced to 30 seconds

First dialogue conversion to deal increased 3x

01

Implemented AI manager that:

dry cleaning

Accepts shoe cleaning orders

Automatically records requests in the SmartLaundry system for new orders

Answers questions "where is my order?"

Answers questions about photos: "can the shoes be cleaned?"

Answers questions about shoe cleaning, timelines and costs

Integrated into Telegram as a native user

Results:

03

02

Reduced chat response time by 10x

Increased conversion in client dialogue in chat by 2x


Eliminated the problem of lack of response if the operator is busy

01

AI Features

Understands dialogue context

UBAI is able to maintain complete context of communication with the user

Works
with client negativity

Able to identify negative client emotions
and effectively handle them

Convenient personal
dashboard interface

AI assistant setup in 10 minutes

Integrated with social networks
and CRM systems

UBAI can also be embedded
on your website as a chat widget

1

We capture requirements from your business processes and IT infrastructure. We collect data for training

2

We train the AI agent
and integrate it with your systems

3

We conduct test operations

How we work:

Implementation timeline 1-3 months

Who it's suitable for:

Companies with high incoming question volume or questions about existing orders

Our solution is easily adapted to the specifics of your business

Cleaning and dry cleaning services

B2B businesses
with on-site service

Food delivery

Ready to optimize processes
with AI?

Submit a request to find out how UnitBean AI can help your business achieve new levels of efficiency